In today’s competitive world any organization, coming from any industry, need some more effective market differentiators above than price and quality. Now the market is nowhere seller’s market and nearly every customer is in the habit of comparing the offering in any segment. CRM is one of the well known and globally accepted market differentiator, which helps in understanding these behavioral changes in customers/prospects and standardizes the complete customer interaction, in and out, at the same time.
PenguinCRM, a Hyderabad (India) based SugarCRM consulting company, has taken initiative and partnering with organizations in India, Singapore, Malaysia and other developing markets, to perform cost effective CRM implementations in an intelligent way to achieve faster ROI. PenguinCRM is a group of senior CRM consultants who has worked with different industries and has vast understanding of different business flows.
SugarCRM is a leading open source CRM product which has become buzz word as a CRM for SMEs all over the world. Being a open source application and developed on PHP, It allows the customization up to very high extent to fit with the specific needs of any industry. PenguinCRM has realized the demand in the industry and gathered SugarCRM experts from all over India. It has indulged its senior consultants in enhancement of SugarCRM and simultaneously providing its CRM consulting to global and domestic organizations.
This article was written by Chandan Kumar who is one of the directors in PenguinCRM Pvt. Ltd.
Please visit our website ( www.penguincrm.com ) for more details, also you can send your direct query on info@penguincrm.com
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